Privacy Policy Statement

Learn how we handle your personal information securely and transparently

Introduction to Your Privacy

Learn more about our dedication to protecting your privacy and upholding your rights as a user of this site. We are committed to handling your personal information fairly and responsibly at all times.

This policy details what data we collect, how we use it, and your rights under Malaysian law and other relevant regulations. We encourage you to read this page carefully.

Personal Data Collection

We collect information when you use our site, visit, or contact us for services.

Direct Information Provided

  • Your contact details, such as email and phone
  • Details you share via web forms
  • Inquiries or requests about our services
  • Feedback or testimonials you submit
  • Any information you provide for a quote

Automatically Collected Data

  • Device details, browser information, and operating system
  • Usage patterns through cookies or analytics tools
  • IP address and approximate geolocation
  • Referring URL or website address
  • Time, date, and duration of your visit

Use of Your Data

Your data helps us improve your experience, provide services, and comply with obligations.

  • Fulfilling your suite design requests
  • Responding to your inquiries and messages
  • Customizing content for your needs
  • Ensuring security and system integrity
  • Conducting site analytics for better service
  • Maintaining legal and regulatory compliance
  • Optional marketing communications, with your consent

Our Commitment: Your data is managed following Malaysian regulations, ensuring confidentiality and user rights.

When Data May Be Shared

We share data only when required by law or with trusted providers for service delivery.

Service Providers

Your personal information may be shared with third-party vendors trusted to deliver essential services on our behalf.

Legal Obligations

Compliance with applicable laws may require disclosure.

Anonymous Site Statistics

We may share aggregate data with partners for service improvements.

Your Privacy Rights

You have the right to access, correct, delete, and restrict the use of your personal data under Malaysian law.

  • Request access to your information
  • Ask for corrections or updates
  • Request deletion of personal data
  • Request data transfer to other services
  • Object to certain data uses or processing
  • Request limitations on data processing

To exercise privacy rights, contact us with your request securely and directly.

Data Security Measures

Our security protocols are designed to prevent unauthorized access and loss of your personal data.

Technical Safeguards

  • Data encryption during transmission
  • Use of secure servers and infrastructure
  • Regular vulnerability assessments
  • Intrusion detection and monitoring

Organizational Safeguards

  • Staff training on privacy and security
  • Access limited to authorized personnel
  • Routine audits of data handling processes
  • Incident response protocols in place

Managing Data Retention

Personal data is kept only as long as necessary for the purposes mentioned here.

  • Account data retained while active
  • Project correspondence duration specified
  • Inquiries stored per legal timeframes
  • Payment data held for accounting periods
  • Consent-based retention for marketing

Contact us for details on specific retention periods.

International Data Transfers

Your data may be stored or processed outside Malaysia if permitted by law.

  • Transfers protected by contractual safeguards
  • Compliance with applicable regulations
  • Use of data centers in permitted jurisdictions
  • Vendors bound by data protection terms

Use of Cookies

Cookies and similar tools improve your experience, traffic analytics, and site features.

Types of Cookies We Use

  • Necessary for website navigation
  • Helps us track performance
  • Stores your design preferences
  • Maintains session and features

Browsers let you opt out of cookies; see our Cookie Policy for details.

Updates to Our Privacy Policy

We may revise this policy to reflect new legal requirements or services. Changes become effective upon posting.

  • Site notification banners
  • Direct email (if consented)
  • Date-stamped policy notices
  • Site footer update

Review this page periodically for policy updates.

Contact Information

Questions about this policy? Reach out securely for prompt assistance.

Cylorelira

Menara Prestige, No. 1, Jalan Pinang, Level 30-32, Kuala Lumpur 50450 Malaysia

Phone: +6012-312 0635

Email: content@cylorelira.sbs

Policy last updated February 12, 2026

Effective date: February 12, 2026